Roots and fresh bark substrate being prepared for a repotting service
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Give tired roots fresh substrate and a little more room

A bench service for orchids and epiphytes whose bark has broken down or whose pot has grown too small.

The promise

A fresh start for up to three plants

We inspect and trim roots where needed, move each plant into an appropriately sized pot, and match fresh substrate to both the species and the humidity of your home. You leave with a short report on root condition and what to watch for over the coming season — a small reset that tends to show in new growth within a few weeks.

The problem

Bark breaks down quietly

Orchid bark and other chunky substrates compact and decay over one to two years, holding more moisture than the roots want and starving them of air. It rarely announces itself loudly — leaves may just look a little duller, growth a little slower — which makes it easy to overlook until roots are visibly struggling.

The solution

A careful, species-aware reset

Each plant is examined individually rather than repotted on autopilot. Roots are trimmed only where truly needed, pot size is matched to the current root mass rather than sized up by habit, and substrate is chosen to suit both the species and how humid your particular home tends to run.

The experience

What the visit looks like

About an hour on the bench

Covers up to three plants per booking, worked through one at a time.

You can watch or step away

Stay and ask questions, or leave the plants with us and return later.

Nothing discarded without asking

We check with you before removing anything sentimental, like an old pot.

A report to take home

Notes on root condition and what to expect over the following season.

The investment

What's included

¥3,400

Bench service, up to three plants, roughly one hour

  • · Root inspection and trimming where needed
  • · Species-matched substrate, included
  • · Appropriately sized pot, included
  • · Short root-condition report
The proof

What progress usually looks like

Most plants show the first signs of new root or leaf growth within three to six weeks of a repot, though timing depends on the season and the individual plant. Our report gives you a realistic sense of what to expect rather than a fixed promise, so you know what counts as normal settling-in versus something worth a follow-up message.

The guarantee

Questions after the fact are welcome

If something about the repot looks off once your plant is settled back at home, send us a photo and a note — we are glad to help troubleshoot at no extra cost, since the point of this service is a plant that genuinely recovers, not just one that has been moved to a new pot.

Next steps

How to get started

01

Let us know how many plants and roughly what condition they're in.

02

We book a bench slot, either at drop-off or while you wait.

03

You leave with refreshed plants and a written report.

Ready to give your roots some room?

Tell us about your plants and we'll find a bench slot.

Book a repotting