Three service touchpoints laid out on a glasshouse bench
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A few ways we can help

Take your time browsing — each service is described in full on its own page, and none of them commit you to anything just by reading.

Three services, three different needs

Some visitors want help choosing their first orchid. Others already have a collection and want the watering handled automatically. Others have plants that have simply outgrown their pots. Each of the services below is built around one of those situations, and we are glad to help you figure out which one fits before you book anything.

The services

Orchid Selection Consultation setting
Orchid guidance

Orchid Selection Consultation

A 45-minute video or in-showroom conversation about your window, humidity, and schedule, ending in three or four suggested species.

  • · Video call or Sendagaya showroom visit
  • · Written species summary sent after
  • · Substrate needs for each suggestion
  • · Suited to beginners and collectors alike
¥2,800 Learn more
Auto-Watering System Setup and Calibration setting
Watering hardware

Auto-Watering Setup & Calibration

An on-site installation covering up to twenty pots, with flow rates measured against your actual substrate drainage.

  • · Tokyo-area installation visit, ~90 minutes
  • · Per-pot flow rate calibration
  • · Printed watering schedule card
  • · Two-week follow-up check-in
¥4,200 Learn more
Repotting and Substrate Refresh Service setting
Bench service

Repotting & Substrate Refresh

Roots inspected and trimmed where needed, then moved into fresh, species-matched substrate for up to three plants.

  • · Bench service, roughly one hour
  • · Covers up to three plants per booking
  • · Short root-condition report included
  • · Substrate and pot provided
¥3,400 Learn more

Not sure which one fits?

New to orchids, or adding an unfamiliar genus

Start with the Selection Consultation.

Already have plants, but watering slips when life gets busy

The Auto-Watering Setup is likely the better fit.

Substrate has broken down, or roots look crowded

The Repotting Service addresses that directly.

Still unsure? Send us a note describing your situation and we will point you toward the right one.

Offers at a glance

Service Duration Price Best for
Orchid Selection Consultation 45 minutes ¥2,800 Choosing a first or next orchid
Auto-Watering Setup & Calibration ~90 minutes ¥4,200 Keeping watering consistent
Repotting & Substrate Refresh ~1 hour ¥3,400 Refreshing tired substrate

What every service includes

A written summary

Notes you keep afterward, not just a verbal recap.

Follow-up access

You can reach us with questions once the service is done.

No pressure to add on

We describe options; you decide what, if anything, to book next.

Thinking of it as an investment

Each price above covers the visit or session itself, plus the written materials that come with it — there are no hidden add-ons. Payment is arranged directly with you when a booking is confirmed, and we are happy to talk through what is included before you commit to anything.

A few questions people ask first

Do I need to already own a plant?+

Not for the consultation — many people book it before choosing anything. The other two services do assume you have plants or hardware already in place.

Can the consultation happen remotely?+

Yes — it runs equally well over video call or in person at our Sendagaya showroom, whichever suits you.

Is the auto-watering setup limited to certain plant types?+

It covers most potted houseplants and orchids up to twenty pots per visit; flow rates are set individually per pot type.

What if I am unsure which service to book?+

Send us a short message describing your situation — we will suggest the right starting point at no cost.

Ready to talk it through?

Tell us a little about your space and we will point you toward the right service.

Reach out